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Design Thinking for Data-Driven App Development · Quiz 2 · Sep 2022

Design Thinking for Data-Driven App Development · Quiz 2 · Sep 2022

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Questions and published explanations below are available without starting a test. Some questions may not have a published solution yet.

0 / 42 published solutions

Question 47 NAT · 2.0 marks

What is the production quantity for month 4?

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Question 48 MCQ · 0.0 marks

Source diagram or notation
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Yes
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No

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Question 49 MCQ · 2.0 marks

Consider the following statements regarding Design Thinking and Agile: 1. Design Thinking looks at the “why” of a problem while Agile methods focus on the “how” of project delivery. 2. Agile focuses on generating fresh ideas that teams test with a series of user-focused exercises. 3. Design Thinking allows teams to break up the planning and scope of work into smaller units. Which of the above statements is/are correct?
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1 only
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1 and 2 only
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2 and 3 only
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1, 2 and 3

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Question 50 MCQ · 2.0 marks

In the question given below, there are two statements marked as Assertion (A) and Reason (R). Assertion (A): Design research improves a business’s bottom line through understanding user needs, behaviours and attitudes towards a given product or service – such as a new banking application. Reason (R): Design Research is opinion-based; it seeks to understand what people say about products and services. Mark your answer:
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Both A and R are true and R is the correct explanation of A.
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Both A and R are true but R is not the correct explanation of A.
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A is true but R is false.
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A is false but R is true.
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Both A and R are false.

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Question 51 MCQ · 2.0 marks

Parking.sg, a mobile app for Singapore parking payments, demonstrates how agencies can adopt an agile, entrepreneurial culture in their way of working and create cutting-edge digital products at a rapid pace. What did the Parking.sg team do to win the official go-ahead for the project?
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The team navigated through a maze of approvals and red tape before working on a solution.
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The team brought a concept prototype into stakeholder meetings rather than expressing their ideas in abstract plans.
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The team proved that it could bypass interdependencies and alignment needed for system changes and to mitigate public risks.
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The team highlighted the importance of Design Thinking+Agile methodology to government officials.

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Question 52 MCQ · 2.0 marks

With reference to the product and service design, consider the following statements: 1. Designers need to make things that satisfy people’s needs, in terms of function, in terms of being understandable and usable, and in terms of their ability to deliver emotional satisfaction, pride, and delight. 2. Designers must satisfy marketing needs also to ensure that people actually buy and use the product. 3. Designers are not required to possess personal social skills as they counteract the biases of innovators and change the way they engage in the innovation process. Which of the above statement(s) is/are incorrect?
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1 and 2 only
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2 only
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2 and 3 only
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3 only

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Question 53 MCQ · 2.0 marks

In the aftermath of the Space Shuttle Challenger disaster tragedy in 1986, Richard Feynman participated in a Congressional hearing investigating the cause of the disaster. In what has become a famous anecdote, he sat in front of the congressional panel and demonstrated what happened to the shuttle’s O-rings in the colder-than-normal launch day temperature. Using a glass of water and dropping a clamped O-ring into the glass, he showed how O-rings become brittle and inflexible when exposed to the cold. On the other hand, complex charts produced by engineers in an attempt to warn about the dangers of O-ring exposure to cold temperatures proved to be more confusing than enlightening to those investigating the Challenger disaster. What step in the Design Thinking process can be linked to Richard Feynman’s demonstration?
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Conflict of interest
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Prototyping to test a hypothesis
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User story into before, during and after phase
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TRIZ-based ideation

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Question 54 MCQ · 2.0 marks

Consider the following case and answer the question: An online jewellery maker - Sneha started her venture during the lockdown and has been able to scale up her operations over the last few months. She talks to her clients through Instagram and understands their requirements and quotes the price of the personalized jewellery. The customers love this personal touch and added effort - but - doing this leads to a lot of time wastage. If the order-taking becomes streamlined, her USP of being able to provide personal attention to individual orders gets eliminated - giving it the perception of being more mechanical than personal. To create an ENV model, match the following to their correctly: 1. Order Taking 2. Automated 3. Manual 4. Customisation A. ELEMENT B. NAME C. VALUE 1 OR 2 D. VALUE 2 OR 1
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1 - D, 2 - B, 3 - C, 4 - A
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1 - B, 2 - D, 3 - C, 4 - A
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1 - A, 2 - D, 3 - C, 4 - B
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1 - C, 2 - D, 3 - A, 4 - B

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Question 55 MCQ · 2.0 marks

Consider the following statements: 1. Reduction in the trial & error of innovation. 2. Compromise-free solutions for complex problems. 3. Prediction of technology evolution. 4. Planning and problem avoidance. Which of the statements given above can be considered as advantages of TRIZ?
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1 and 3 only
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2, 3 and 4 only
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1, 2 and 3 only
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1, 2, 3 and 4

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Question 56 MCQ · 2.0 marks

Match the following drawing parallels between Marketing and Design Thinking Design Thinking: 1. Empathize 2. Analyze 3. Solve 4. Test Marketing: A. Identify Target Audience B. Curate content and promote a solution C. Address Need and Product Centricity D. Adjust your content and promotion while collecting feedback
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1 - D, 2 - B, 3 - C, 4 - A
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1 - B, 2 - D, 3 - C, 4 - A
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1 - A, 2 - C, 3 - B, 4 - D
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1 - C, 2 - D, 3 - A, 4 - B

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Question 57 MSQ · 2.0 marks

Which of the following is/are feature(s) of Human-centered Design (HCD)?[Check all that apply]
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HCD ensures that the designs match the needs and capabilities of the people for whom they are intended.
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HCD avoids specifying the problem as long as possible but instead iterates upon repeated approximations.
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A rigid time, budget, and other constraints of the industry can be a challenge to HCD.
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HCD is an area of focus unlike Experience Design or Interaction Design which are set of procedures.

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Question 58 MSQ · 2.0 marks

An online jewellery maker - Sneha started her venture during the lockdown and has been able to scale up her operations over the last few months. She talks to her clients through Instagram and understands their requirements after which,she quotes the price of the personalised jewellery. The customers love this personal touch and added effort - but - doing this leads to a lot of time wastage. If the order taking becomes streamlined, her USP of being able to provide personal attention to individual orders gets eliminated - giving it the perception of being more mechanical than personal - Among the following identify the favourable outcomes upon making the ENV model. [Check all that apply]
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Limited Personal Interaction and Flexibility with customers
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Smooth and Standardised Order Taking
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Provision of Personal touch and better understanding
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Time consumption on order taking remains

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Question 59 MCQ · 1.0 marks

Which of the following statements defines the term ‘User Experience’ correctly?
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User experience refers to how a person, the user or a customer, feels about interacting with, or experiencing, a product.
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User experience refers to the specific audience a UX designer creates something for.
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It is the creation of a dialogue between a person and a product, system, or service.
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It refers to the ways in which humans interact with computers and design technologies that allow humans to interact with computers in novel ways.

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Question 60 MCQ · 1.0 marks

Why is it important to call in industry experts while preparing the customer journey map?
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Experts can help analyse the problem you are trying to solve.
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Experts can test the product or service as a user.
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Experts can give you a systems-level view of your project area.
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Experts can train designers in UX research.

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Question 61 MCQ · 1.0 marks

What do we learn from the persona and customer journey map?
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General information about our customers.
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New alternative solutions to existing problems.
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How to create demand for an innovative product.
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What our customers care about.

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Question 62 MCQ · 1.0 marks

Why is iterative customer-focused research in the Empathize phase important in Design Thinking?
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It enables the evaluation of existing products or services.
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It provides evidence of what customers want enabling products or services to be designed to meet these needs.
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It can uncover customer needs that have not previously been considered and can help uncover future customer needs that may not have surfaced.
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It helps to generate large amounts of customer data for the research team.

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Question 63 MCQ · 1.0 marks

Which of the following statements accurately describes the Empathize phase of the 4-stage Design Thinking process?
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The design is not just what it looks like and feels like. The design is how it works.
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To know that we know what we know, and to know that we do not know what we do not know, that is true knowledge.
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Inventing is the resolution of technical contradictions.
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If you want to build a product that’s relevant to people, you need to put yourself in their shoes

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Question 64 MCQ · 1.0 marks

What are the advantages of ‘silent brainstorming’ in Design thinking?
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Dampens the voices of normally loud individuals.
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Strengthens the voices of experts.
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Ensures that individuals gather specific ideas.
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Ensures that only a few get the chance to contribute.

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Question 65 MCQ · 1.0 marks

What is the function of Inventive Principles in the Solve phase?
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Help in communicating ideas to your customers
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A way of taking the things around us, and turning them into diagrams, ideas and concepts that can be broken down, analyzed and improved upon
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Serve as triggers for generating appropriate solutions
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This tool is mainly for the engineering division and hence serves no function in the Design Thinking phases

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Question 66 MCQ · 1.0 marks

Which of the following is not part of the customer journey map?
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Sticky notes and Smileys
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Before/ During/ After phase
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Emotional highs and lows
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Element-Name-Value

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Question 67 MCQ · 1.0 marks

Which tool/ theory do we use to analyze the problem from the perspectives of both customer and the provider?
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Disruption Analysis
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Cognitive Bias Theory
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Conflict Theory
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Conflict of Interest with ENV Model

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Question 68 MCQ · 1.0 marks

Which one of the following statements is correct?
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TRIZ is regarded as an empirical method because TRIZ involves problem- solving based on contradictions and inventive principles.
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TRIZ is regarded as an empirical method because TRIZ reduces time and resources in inventing creative solutions.
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TRIZ is regarded as an empirical method because TRIZ is an established process that has been validated by many researchers.
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TRIZ is regarded as an empirical method because TRIZ has been developed through organized study and the application of TRIZ involves a step-by-step systematic process.

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Question 69 MCQ · 1.0 marks

Which of the following is not a visual collaboration platform that provides an intuitive, engaging, and virtual in-person collaboration experience for every team?
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Miro
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Lokjumbish
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Balsamiq
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Figma

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Question 70 MCQ · 1.0 marks

Which is not an aspect of the Solve phase of Design Thinking?
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Consolidate all your ideas into a concept and start detailing the advantages for your customer
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Opportunity to unleash your creativity
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Define as many possible solutions to the problem as possible
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Restate your desired result from the conflict model

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Question 71 MCQ · 1.0 marks

Which descriptor below contains elements of an effective persona?
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Georgekutty is a middle-aged local cable TV operator based in Rajakkad.
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His priorities are his family consisting of his wife Rani, teenage daughter Anju,and younger daughter Anumol.
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Has an insatiable interest in cinema.
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Attended a religious service, ate at a restaurant, stayed at a hotel, and watched a film at a theatre on August 2 and August 3.

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Question 72 MCQ · 1.0 marks

Which of the following is the most appropriate quote/description of a Good Design?
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A fully functioning piece of technology that helps out only its intended, users
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An aesthetically pleasing clothing/solution/technology that blends well in its surroundings and its flaws are hard to point out
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Good Design is invisible. It can be complex or simple - but it solves the intended problem and is easy to understand and operate.
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Good Designs tend to eliminate all Bad Experiences.

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Question 73 MCQ · 1.0 marks

Which of the following is an apt example of Service Design?
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Swiggy adding a rider-tracking feature for the customer to track where the food-carrying rider has reached with their order
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Zepto marketing under 10-minute grocery delivery
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Uber displays the fares and pick-up and drop location as well as distance and time to both - the passenger and the driver
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McDonald’s promising under 3 minute delivery of all McAloo Tikki Burgers ordering customers

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Question 74 MCQ · 1.0 marks

Which of the following is an example of exercising empathy?
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When in conversation, giving unasked advice
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Understanding only from your perspective
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Being aware of nuances and non-verbal cues
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Ignoring or suppressing your own emotions

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Question 75 MCQ · 1.0 marks

Which of the following is not advised to be exercised while creating a problem statement?
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Problem statement Focuses on Solution
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Problem statement is Human/User-centric
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Problem statements have sufficient constraints to make the project manageable
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Problem statement should also not list technical requirements

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Question 76 MCQ · 1.0 marks

Which of the following is not a form of Prototype?
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Market-Ready Prototype
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User-Driven Prototype
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Paper Interface
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Sketches and Diagrams

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Question 77 MCQ · 1.0 marks

Bunty and Babli made an app that helps its users streamline Real Estate Purchases. They spent nearly 2 Lakh rupees on promoting it in Malls, Real Estate exhibitions, etc, and got exactly 250 installs. Although as an online promotion - they made an engagement post - which they boosted using an additional Rs. 1 Lakh in the ad manager platform. Within a week - they ended up getting 2000 installs through that post. What is the CPI in this case?
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Rs. 150.00 per install
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Rs. 133.33 per install
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Rs.50.00 per install
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Rs. 44.44 per install

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Question 78 MCQ · 1.0 marks

In GMRT Pune, what solution did they come up with to tackle the problem of the construction of a giant telescope
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Made it from carbon fibre
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Made it in the form of a mesh
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Installed more but smaller units
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Used silicon, similar to that used in Solar Panels

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Question 79 MCQ · 1.0 marks

Which among the following is an example of referral marketing?
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Coca-Cola’s Campaign - Open Happiness
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Customers earn more space in their Dropbox account by inviting friends to join Dropbox
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Zomato sends personalised messages based on weather conditions in your locality
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McDonald’s Painting Zebra crossing in the colour and shape of its french fries

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Question 80 MCQ · 1.0 marks

Design Thinking is a linear process. True or False?
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TRUE
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FALSE

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Question 81 MCQ · 1.0 marks

Select the odd one out in context with the Test Stage of Design thinking
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We can attempt making prototypes in this stage
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The customer journey map can be modified at this point
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It is ideal to change focus from your current group of users to a newer variety of users
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Test stage is when we realise the practical implications of our proposed solution.

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Question 82 MSQ · 1.0 marks

Which of the following statements is true? [Check all that apply] In the interview with Nagu Rangan from Microsoft, he stated that while working with AI/ML-based products, machine learning can help in
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the Analyze phase of the Design Thinking process.
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building a spam filter from scratch to solve a user problem.
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creation of news feeds like the one seen on Facebook.
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setting up an incubator within the organization as being done in Microsoft.

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Question 83 MSQ · 1.0 marks

Arvind found out that his son was having trouble understanding and solving the homework he was being assigned. He applied design thinking and came up with a solution in the form of an app and realized that he can launch this app in the app market. Which of the following would qualify as the relevant target market for this app? [Check all that apply]
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Corporate Employees
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Stay At Home Mothers
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Students of His Son’s age
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App Developers

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Question 84 MSQ · 1.0 marks

Mr. Bharath Visweswariah while talking about startups and businesses having the first-mover’s advantage mentions a phenomenon called the Network Effect. Which among the following is true for Network Effect? [Check all that apply]
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Network Effect is a phenomenon whereby new businesses are unable to get new users because they live in far-fetched areas - away from the company’s distribution network
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Network Effect is a phenomenon whereby increased numbers of people or participants improve the value of a good or service.
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Websites like Facebook and Twitter drive advantage from Network Effect
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It is advantageous for Investors to invest in companies taking leverage of this phenomenon.

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Question 85 MSQ · 1.0 marks

Whilst talking about Ford's work culture, Mr. Ravi Mathai came up with many collaborative working tools. Which among the following would qualify as collaborative working software for planning and Team Management? [Check all that apply]
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Microsoft Teams
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Slidesgo
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Jira
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OBS Software

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Question 86 MSQ · 1.0 marks

As per the interaction between Prof. Bala and Mr. Shyam Raghunandan (Schueco) What are the few factors that are being considered in architectural designing and planning - keeping in mind the human or customer-centricity? [Check all that apply]
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Aesthetic - Visual Appeal
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Long Term Reliability - Structural Integrity
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Performance - Protection from Wind, Water, Heat
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Sustainability - Blending Technology while dealing with the effects of Climate Change

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Question 87 MSQ · 1.0 marks

What problems do “Mentors Without Borders” seek to solve?
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Providing education to children without computers or mobile devices
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Providing meals to underprivileged children and families
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Increasing the motivation level of students - making them want to study
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Upcycling discarded computers by multiple offices

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Question 88 MSQ · 1.0 marks

Jim Hackett, the former CEO of Ford Motors introduced Design thinking in the company. How has Design Thinking helped Ford Motors in recent days? [Check all that apply]
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It enabled Ford to launch F-150 Lightning - Ford’s Most Selling Electric Pickup truck
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Ford company could make vehicles faster - the whole ideation to production process took the lesser time
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Ford could launch Ford Maveric in lesser time and with a lower budget
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Improved Ford’s cash flow       **Sw Testing** **Section Id :** 64065329024 **Section Number :** 5 **Section type :** Online **Mandatory or Optional :** Mandatory **Number of Questions :** 13 **Number of Questions to be attempted :** 13 **Section Marks :** 100 **Display Number Panel :** Yes **Group All Questions :** No **Enable Mark as Answered Mark for Review and** Yes **Clear Response :** **Maximum Instruction Time :** 0

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